HAIKU Community Policies
1. Preface
This addendum forms part of the agreement between the Rental Provider and the Renter in respect of the Premises (Residential Rental Agreement) and sets out the Community Policies. This document is legally binding. The Renter should read it carefully before signing the Residential Rental Agreement.
2. Definitions and Interpretations
Unless the context otherwise requires, the interpretative rules set out at clause 1.2 of the additional terms of the Agreement apply to the interpretation of these Community Policies and capitalised words have the meaning given in the Agreement.
3. No Reliance on Security Devices or Measures
The Renter acknowledges that:
(a) cameras may be installed at some or all of the gates and in various Common Areas throughout the Community and, if cameras are installed, these areas may be recorded;
(b) such cameras are for the sole purpose of protecting the Rental Provider's real and personal property and are not intended to protect, monitor, provide security for, or give a sense of security to the Renter or any Visitor;
(c) given the limited purpose for which cameras may be installed or used, the Rental Provider has no obligation to cause such cameras to be monitored; and
(d) subject to any applicable Law, the Rental Provider has no obligation to preserve or make available the contents of any recordings to the Renter or others.
4. Keys
(a) For the purposes of this clause 5, Key means a key or magnetic card or other device used to:
(i) open and close doors, gates, buildings or locks; or
(ii) operate alarms, security systems or communications systems.
(b) The Rental Provider will:
(i) re-code the lock to the external door of the Premises after the prior renter moves out and before the Renter moves into the Premises; and
(ii) provide each Renter a Key to the Premises at the Rental Provider's Cost.
(c) The Renter acknowledges and agrees that if the Renter requires an additional Key, the Rental Provider may charge a reasonable fee for providing the additional Key.
(d) The Renter must pay for all repairs or replacements arising from loss, misuse or damage to locks or Keys by the Renter.
(e) The Renter must not install any additional locks at the Premises and must discuss any security concerns with the Rental Provider.
5. Away
The Rental Provider recommends that the Renter notify the Rental Provider if the Renter is expected to be away from the Premises for more than 7 consecutive days (Period of Extended Absence). If, during a Period of Extended Absence, the Renter intends to permit any person to attend the Premises for purposes such as apartment upkeep, maintenance, plant care, pet care, or security, the Renter must advise the Rental Provider in advance of:
(a) the name of the person(s) attending;
(b) the reason for that person's attendance; and
(c) the expected dates that person will attend the Premises.
6. Online Portal
(a) The Renter acknowledges and agrees that an online portal is used:
(i) to operate the Community;
(ii) as a method to manage the Renter's payment obligations;
(iii) as a method to communicate between the Renter and the Rental Provider; and
(iv) as a method to provide services consistent with the Agreement, and the Rental Provider encourages the Renter to access the online portal to ensure it is kept up-to-date with information provided by the Rental Provider. Unless otherwise required by the Act, the Rental Provider is not required to bring the information contained within the online portal to the Renter's attention.
(b) Whilst the Rental Provider will use reasonable endeavours to ensure that the information contained within the online portal is correct, the Agreement will take precedence in case of inconsistency between any information shown on the online portal and the obligations under this Agreement.
7. Balconies
The Renter must keep their balcony clean, tidy, and free from any hazardous or unsafe items at all times. The Rental Provider may require removal of such items and recover any reasonable costs incurred. The Renter must not throw or intentionally drop anything over the edge of the balcony. Renters must not place, store, or use on the balcony any prohibited items, including but not limited to:
(a) combustible materials;
(b) firewood;
(c) unsightly or heavy items;
(d) motorcycles, mopeds, or motorised scooters;
(e) flags;
(f) charcoal or gas barbecues;
(g) gas tanks;
(h) automobile tyres, parts or equipment;
(i) furniture designed for indoor use;
(j) bicycles (including hung from ceilings or walls);
(k) laundry; and
(l) signage.
8. Inside or Near the Premises
8.1 Windows and Doors
(a) Any window treatment installed by the Renter shall present a uniform appearance with the exterior of the Building.
(b) The use of window tint, foils, and other similar materials on windows is strictly prohibited.
(c) The Renter must not obstruct any windows or doors.
8.2 Welcome Mats and Heavy Items
(a) The Renter may place a welcome mat in front of the entry door to the Premises subject to the Rental Provider's consent. Rugs or carpet remnants, however, are not permitted.
(b) The Renter shall not place any unusually heavy objects on the floor of the Premises, such as pool tables, waterbeds, etc. without the Rental Provider's prior written consent.
(c) The Renter will not obstruct any doorways, stairs, entry passages, breezeways, courtyards, or halls of the Common Areas.
8.3 Soliciting
Soliciting is not permitted in the Community. Unless permitted by Law or following the Rental Provider's prior written consent, the Renter shall not distribute, post, or hang any signs, flyers, advertisements, or notices in any portion of the Common Areas.
8.4 Wires and Personal Items Outside the Premises
(a) No personal items including satellite dish, radio, television or other wires are permitted to be placed on any exterior part of the Premises.
(b) The Renter must not store personal items in the outside walkways, breezeways or under stairs in the Community.
9. Odours
The Renter acknowledges that the Rental Provider cannot prevent odours in and around the Premises and Community.
9.1 Renter's Responsibilities
If the Renter creates odours in the Premises or Common Areas, the Renter shall properly ventilate the relevant part of the Premises or Common Areas so the Renter does not disturb or cause inconvenience to others.
9.2 Removal of Odours
If the carpet, walls, air-conditioning ducts, or other items in the Premises retain odours due to the Renter's use or surrounding renters reasonably complain about the odours emanating from the Premises, the Renter may be responsible for the cost of removing unwanted smells and odours.
10. Parking and Vehicles
10.1 Carpark Rules
(a) Speed Limit: Unless otherwise posted, the speed limit in the carpark in the Community is 15 kilometres per hour.
(b) Allocated Parking Space: Renters must park their approved vehicles only in their allocated parking space.
(c) Posted Signs: The Renter is responsible for following all posted signs in the carpark in the Community including height restrictions, mounted mirrors, and traffic control devices.
(d) Restricted Vehicles: Unless specifically allowed in designated areas, including carports and/or garages, the following are not allowed in the carpark in the Community:
(i) campervans;
(ii) trailers;
(iii) boats;
(iv) buses;
(v) industrial trucks;
(vi) commercial vehicles, or vehicles that exceed the following:
(vii) 2.5 tonnes in tare weight;
(viii) 5.5 metres in length;
(ix) 2.4 metres in width; or
(x) 1.9 metres in height.
(e) No Vehicle Repairs or Washing: Automobile repair work and washing vehicles is not allowed in the Community.
(f) Risk: All vehicles will be parked at the Renter's or the vehicle's owner's risk.
(g) No Recreational Activities: The Renter must not engage in any recreational activities or disrupt the flow of traffic in the carpark in the Community.
(h) Visitors: Visitors must park in guest parking in the Community only (if available).
(i) Tow Away: Violations of clauses 10.1(c) or (g) may result in the relevant vehicle being towed away without notice at the vehicle owner's expense.
10.2 Improperly Parked and Abandoned Vehicles
(a) The Renter must not park or leave a vehicle to be parked or left in a car space not assigned to the Renter or in a manner which obstructs and/or interferes with access, including driveways, pathways, entrances or exits, to another renter's carpark or the Community.
(b) The Rental Provider reserves the right to have vehicles towed away from the Community without notice at the owner's expense which:
(i) are improperly parked as described in clause 10.2(a);
(ii) are not displaying any required sticker, hangtag, decal, or other identifier provided by the Rental Provider; or
(iii) are left unattended for a period of not less than thirty days without anyone having claimed ownership of it; or
(iv) in the reasonable opinion of the Rental Provider, are noxious, offensive, unsightly, unpleasant or unkempt such as could reasonably affect the appearance or rental marketability of the Community or such as could reasonably cause embarrassment, discomfort, annoyance, or nuisance to the Rental Provider or other renters, guests or invitees.
11. Parking Tags/Stickers
(a) In the event the Community requires parking tags/stickers, the parking tag/sticker must be visibly displayed per the designated instructions upon receiving such tag/sticker. The Rental Provider is not responsible for damage to tint or glass due to the tag/sticker.
(b) The Renter agrees to advise the Visitor to park in the designated guest parking spaces only. Guest registration may be required; see the Rental Provider's office for details. Only a registered Visitor is permitted to use a guest parking space.
(c) If the Renter's sticker/tag is lost, stolen, damaged, or not returned upon move-out, the Renter may be required to pay a reasonable replacement fee.
12. Rubbish Removal and Disposal
(a) No Roadside Rubbish Pick Up: The Renter shall dispose of the Renter's bagged and tied rubbish inside the waste facility in the Community as instructed by the Rental Provider or by a sign near the waste chutes.
(b) Waste Chutes: The Renter must ensure that all waste placed in the waste chutes is contained within securely tied, durable kitchen-sized bags. The disposal of loose items, boxes, bulky items, or oversized rubbish in the waste chutes is strictly prohibited. Recycling materials must only be disposed of in the designated recycling chute. Where a waste chute is unavailable, blocked, or closed on the Renter's floor, the Renter must dispose of all waste at the building's designated "Bin Rooms" located on the Ground Floor. The Renter must not deposit or leave any waste in or around the waste chute area under any circumstances.
(c) Recycling: The Renter is responsible for complying with all applicable Laws regarding recycling.
(d) No Litter: The Renter must not leave cigarette butts or other rubbish on, near or around balconies, under windows, or near entry doors.
(e) No Furniture as Rubbish: No furniture may be left for rubbish removal on or near the Community.
(f) Skip Use for Renters Only: Only the Renter is permitted to use the skip in the Community.
(g) No Skip Diving: The Renter must not retrieve items from the skip. Digging or scavenging is prohibited.
(h) General: The Renter must break down empty boxes before disposing of them. The Renter must keep the areas of the Community surrounding waste chutes and the skip clean and litter free. If applicable, the Renter must close the lid of the skip after use.
(i) No Parking in Front of Dumpster: The Renter must not park in front of the skip of the Community.
(j) Prohibited Items: The Renter must not place the following items in or around the skip or compactor (if any) of the Community: gas tanks, flammable or toxic materials, furniture, bedding, appliances, auto batteries, tires, and oil/petroleum products.
13. Pest Control
13.1 Extermination
Unless prohibited by Law, the Rental Provider must have extermination operations conducted in the Premises as needed, in the Rental Provider's reasonable opinion, to prevent insect infestation.
13.2 Preparations for Extermination
(a) The Renter agrees to perform the reasonable tasks necessary to prepare the Premises for extermination, including:
(i) removing people sensitive to the extermination treatment from the Premises;
(ii) removing animals or placing them in bedrooms with notification to the Rental Provider;
(iii) removing animal food bowls;
(iv) removing all food, utensils, glasses, and dishes and food containers from countertops and floors;
(v) removing other obstructions on the day of service;
(vi) removing contents from shelves, cabinets, and floors where pests have been seen;
(vii) cleaning all cabinets, drawers, and closets in kitchen and pantry; and
(viii) refraining from wiping out cabinets after the treatment.
(b) If the Premises are not prepared for a scheduled extermination date and the Rental Provider reschedules extermination, the Renter may be responsible for compensating the Rental Provider for the costs of rescheduling.
13.3 Notify Us of Health Issues
The Renter must notify the Rental Provider in writing prior to extermination of any anticipated health or other concerns related to extermination and the use of pesticides.
13.4 The Renter's Responsibilities
(a) To reduce the possibility of pests, the Renter must:
(i) store all food in sealed containers;
(ii) not leave food or dirty dishes out;
(iii) empty all cans and bottles and rinse them with water;
(iv) immediately dispose of unused paper grocery sacks;
(v) sweep and mop the kitchen regularly;
(vi) vacuum carpets frequently to remove crumbs and other food particles;
(vii) remove rubbish immediately;
(viii) not put wet garbage in the trash;
(ix) use the garbage disposal if available;
(x) not leave windows or doors open allowing pests to enter; and
(xi) comply with any reasonable instructions/protocol from the extermination company.
(b) The Renter may be responsible for compensating the Rental Provider for the cost of extermination treatments required due to the Renter's breach of clause 13.4.
14. Packages/Deliveries
In the event the Community accepts packages for renters the Rental Provider does so in the Rental Provider's sole discretion and this clause 14 applies.
(a) The Rental Provider or its independent contractors will only accept packages from a commercial delivery service (StarTrack, Toll, TNT, etc.) and Australia Post Postal Service. The Rental Provider or its independent contractors will not accept any package shipped cost on delivery or having postage due nor will it arrange for forwarding services to the Renter's new address if the Agreement expires or is otherwise terminated.
(b) In the event the Community offers a package locker system, couriers will make all deliveries exclusively through the locker system. The Renter must provide instructions to the couriers for correct delivery.
(c) The Renter acknowledges that no refrigerated storage will be provided and that the Rental Provider will not accept any delivery if the package is broken and leaking content or emitting noxious or foul smell.
(d) The Renter permits the Rental Provider or its independent contractors to accept packages on its behalf at the Renter's own risk. While the Renter's deliveries are in the Rental Provider's possession, both during and after business hours, the Renter's deliveries are not secured.
(e) Whilst the Rental Provider may use reasonable endeavours to contact the Renter, if the Renter does not pick up its deliveries within a reasonable timeframe, the Rental Provider reserves the right to have the packages returned to sender.
(f) Deliveries or service requiring entrance into the Premises by anyone other than the Renter will be allowed only with the Renter's prior written permission.
(g) The Rental Provider is not responsible for articles or parcels left at the Renter's door or in the office by delivery services.
(h) The Rental Provider will not be available after hours to allow the Renter access to the Renter's deliveries. The Renter must pick up the Renter's packages during regular business hours.
(i) The Renter shall not have perishable goods delivered to the Community office unless the Rental Provider has approved such delivery in advance.
(j) The Rental Provider or its independent contractors may not accept packages that are over 10 kilograms or larger than 30x30x30 centimetres.
(k) The Renter may be required to present a photo ID and/or signature when picking up a package.
15. Maintenance Emergencies
(a) Service requests will be handled after business hours in accordance with the Act and if they are emergencies.
(b) An 'emergency' is one of the following events:
(i) electrical or gas failure of any nature;
(ii) broken or non-working exterior doors, locks, windows;
(iii) malfunctioning access gates that are locked and will not open;
(iv) no water;
(v) overflowing toilet;
(vi) flooding;
(vii) broken pipes;
(viii) fire (call 000 immediately); or
(ix) any 'urgent repairs' as defined in the Act.
(c) After business hours, emergency service requests can be reported by calling the Community office. The on-duty service technician will be notified and will respond as quickly as possible.
16. Amenities/Facilities
16.1 Renter Acknowledgements
The Renter acknowledges and agrees that:
(a) the operating hours and availability of the facilities and amenities within the Community are currently set out in the Resident Handbook but are subject to change; and
(b) the Rental Provider reserves the right to:
(i) impose additional rules for the use of the facilities and amenities within the Community;
(ii) repurpose the facilities and amenities within the Community; or
(iii) sell all or part of the facilities and amenities within the Community to another party, which upon completion of the sale, those facilities and amenities that are subject to the sale may or may not be available to the Renter.
16.2 General
(a) The amenities or facilities set out in the Resident Handbook may be available within the Community (Amenities).
(b) The following applies to the Renter and any Visitor's use of the Amenities.
(i) The Renter and any Visitor must:
(A) in an emergency, call 000;
(B) only use the Amenities at their own risk;
(C) comply with posted signs;
(D) use equipment in the intended manner;
(E) not destroy any equipment/amenity;
(F) report any equipment needing repair or vandalism;
(G) not remove any equipment from its intended place;
(H) wear appropriate attire for the use of the Amenity; and
(I) be mindful of others when using Amenities and limit time as necessary.
(ii) Attendants are not provided.
(iii) Only two Visitors are allowed to use any Amenity and must be accompanied by the Renter.
16.3 Safety-Related Restrictions
(a) The Renter agrees that, for safety-related reasons, certain Amenities may require restrictions on use.
(b) The Renter agrees that the Renter and any Visitor must not use the Amenities without being supervised, as needed, by someone possessing the proper skills to supervise the particular activity at the Amenities.
16.4 Renters Must Exercise Their Own Prudent Judgment
(a) The Renter must exercise their own prudent judgment with respect to the use of the Amenities.
(b) By establishing safety-related use restrictions, the Rental Provider is not in any manner representing, guaranteeing or ensuring the safety of any persons when participating in the activities or using the Amenities with or without supervision.
17. Swimming Pool and Spa
In the event the Community has one or more pools and/or spas for the enjoyment of all renters, this clause 17 applies.
(a) The Renter or anyone using the pools and/or spas must follow the posted signage and these rules.
(b) The Rental Provider cannot and does not assure, guarantee or warrant the safety of the Renter or any Visitor.
(c) The Rental Provider does not provide, at any time, safety or supervisory personnel including lifeguards at the pools, spas, or any other Common Area. The Renter and any Visitor swim at their own risk and the Rental Provider does not recommend swimming alone.
(d) The Renter must not use the pool and/or spa if they are intoxicated or under the influence of alcohol or drugs. No glass is allowed in the pool or spa areas.
(e) The Renter must not dive in the pools or spas. Diving may result in injury or death.
(f) Assistance animals are allowed in the pool or spa areas if necessary due to a disability-related need, however, no other animals will be allowed in the pool or spa areas.
(g) The Renter must not jump into the pool from balconies, patios, fountains, or other structures near the pools or spas.
(h) The Renter must keep gates surrounding pools and spas closed at all times.
(i) The Renter must respect others by covering pool furniture with a towel.
(j) The Renter must not remove pool or spa furniture from the pool or spa areas.
(k) The Renter must dispose of trash properly.
(l) Overexposure to hot water may cause dizziness, nausea, and fainting. Hot water exposure limitations vary from person to person.
(m) The Renter should check the spa temperature before entering the spa. The Renter must not use the spa if the temperature is above 40 degrees celsius. The Renter must not operate the spa if the suction outlet cover is missing, broken, or loose.
(n) The Renter must not place electrical appliances (telephone, radio, TV, etc.) within five feet of the pool or spa.
(o) The Renter must wear appropriate swimwear at all times as determined by the Rental Provider. Diapers are not allowed unless they are swim diapers.
18. Game Room/Theatre
In the event that the Community provides a game room and/or theatre for the enjoyment of all renters, this clause 18 applies. The Renter must:
(i) not wear wet clothing in the game room and/or theatre;
(ii) return all items from the game room and/or theatre in the condition in which they were taken;
(iii) only use the facility at the Renter's own risk;
(iv) use the equipment only in the manner intended by the manufacturer; and
(v) not remove or damage equipment and supplies.
19. Co-working Spaces
In the event the Community has co-working spaces for the enjoyment of all renters, this clause 19 applies. The Renter acknowledges and agrees that the Renter's use of the co-working spaces are subject to the following restrictions and conditions.
(i) The co-working spaces are for use by the Renter only.
(ii) Smoking, food and drinks are prohibited in the co-working spaces.
(iii) The Renter must be considerate of others and limit computer use to 30 minutes when others are waiting.
(iv) The Renter must provide its own document/data storage. The Renter must not install or download any program, file or software on the co-working space equipment. Data created, stored or saved on the co-working space equipment will not be private, may be used by the Rental Provider for any purpose and will likely be deleted. Incoming faxes are prohibited.
(v) The Rental Provider reserves the right to monitor, intercept, review, and erase, without further notice, all content created on, transmitted to, received or printed from, or stored or recorded on the courtesy devices.
(vi) Renters must not use the courtesy device to transmit or store personal information.
(vii) The courtesy devices and associated access to the internet may not be used to:
(A) violate Laws;
(B) transmit or receive material that is threatening, obscene, harassing, discriminatory, defamatory, illicit, or pornographic; or
(C) interfere with or disrupt network users, services, or equipment.
(viii) Attempts to remove equipment from the co-working spaces will engage the alarm system.
(ix) The Renter must not alter or damage existing hardware or software.
(x) The Renter must not modify screensavers or background images on co-working space equipment.
(xi) Violation of any or all of the above stated rules may result in termination of the Renter's right to use the co-working spaces or give rise to other remedies of the Rental Provider under the Agreement.
20. Barbecue Grill/Kitchen
In the event the Community has barbecue grills or kitchens for the enjoyment of all renters, this clause 20 applies.
(a) Barbecue grill instructions may be posted at each location or are available from the Rental Provider. The Renter must contact the Rental Provider before attempting to use these grills.
(b) The Renter must keep pets and persons requiring supervision away from open flames.
(c) The Rental Provider may require a deposit or fee to use the relevant facilities. The Renter may contact the Rental Provider for further details.
(d) Renters are responsible for immediately cleaning up after their use of barbecue grills or kitchens. If the Renters fail to do so, the Rental Provider may charge a reasonable cleaning fee to cover the cost of removal.
21. Laundry Room
In the event the Community has laundry rooms, this clause 21 applies. The Renter must:
(i) use appropriate settings on washers and dryers. Any loss or damage to clothing is not the Rental Provider's responsibility;
(ii) not dye clothes in the laundry rooms;
(iii) not wash or dry oversized items; and
(iv) remove lint from dryer before and after each use, wipe down after use and leave machines clean.
Laundry facilities are for use by the Renter only.
22. Dog Park/Spa
In the event the Community has a dog park/spa for the enjoyment of all renters, this clause 22 applies. The Renter acknowledges and agrees that the Renter's use of the dog park/spa is subject to the following restrictions and conditions.
(i) Renters are responsible for their dog(s) behaviour and for damage or injury inflicted to or by their pet(s).
(ii) Renters must always remain with their dog(s) in fenced areas.
(iii) The Renter is limited to 2 dogs per person in the dog park/spa.
(iv) Dogs must be leashed when entering and exiting the dog park/spa and must be leashed in the transition corridor, if applicable. The Renter must always have a visible leash for each dog.
(v) Dogs with a known history of dangerous or aggressive behaviour are prohibited. Renters must immediately leash the Renter's dog(s) and leave the dog park/spa if the Renter's dog(s) behaves aggressively.
(vi) Puppies under 6 months of age and female dogs in heat are not allowed in the dog park/spa.
(vii) Dogs are not permitted on any other grassed area within the Community.
(viii) Renters must ensure that their dog(s) do not create litter or waste within the Community. Renters are responsible for immediately cleaning up after their dog(s). If the Renters fail to do so, the Rental Provider may charge a reasonable cleaning fee to cover the cost of removal.
23. Roof Top Deck
In the event the Community has a roof top deck for the enjoyment of all renters, this clause 23 applies.
(a) The Renter must not walk in any areas on the roof other than the designated walkway and roof top deck itself.
(b) The Renter must not throw or intentionally drop anything over the edge of the roof. The Renter, upon the first infraction of this policy by the Renter or the Visitor, may have use privileges revoked.
24. Photographs, Digital Images, Video
(a) The Renter and any Visitor, while in Common Areas, give the Rental Provider, the Rental Provider's management company, its employees, agents, subsidiaries and authorised vendors the right to record their image and/or voice, and grant the Rental Provider all rights to use these sound, still, or moving images in any and all media, now or hereafter known, and for any purpose whatsoever.
(b) A release to the Rental Provider, the Rental Provider's management company, their employees, agents, subsidiaries and authorised vendors is granted for all rights to exhibit this work in all media, including electronic form, publicly or privately. The rights, claims or interest controlling the use of identity or likeness in the sound, still or moving images are waived and any uses described herein may be made without compensation or consideration.
25. Wildlife
25.1 Application
In the event Wildlife is found on the Community, this clause 25 applies.
25.2 Definition of Wildlife
Wildlife can include the presence of snakes, possums, bats, or other non-domesticated animals.
25.3 Renter Acknowledgements
The Renter assumes the risk with respect to having wildlife near the Premises and acknowledges that the Rental Provider is not liable for any injuries, damages or losses to persons or property caused by or related to the wildlife.
25.4 Renter Responsibilities
The Renter must not:
(a) feed, get close to, or attempt to catch the wildlife;
(b) swim, wade or play near the wildlife; or
(c) dispose of garbage of scraps near a water source, pond, lake, or other area that may contain wildlife.
26. Elevators
In the event the Community has an elevator(s) for the enjoyment of all renters, this clause 26 applies. The Renter must:
(i) not attempt to manoeuvre or stop closing doors;
(ii) not tamper with, interfere with, or damage any elevator equipment and/or installation;
(iii) in the event of a fire or other situation that could lead to a disruption in electrical services, take the stairs;
(iv) when entering and exiting the elevator, watch the Renter's step as the elevator car may not be perfectly level with the floor;
(v) not climb out of a stalled elevator and instead use the alarm, help, or telephone button to call for assistance; and
(vi) book elevators for move in or move out process by the Renter with the Rental Provider by no later than 3 days before the anticipated move in or move out date.
27. Construction or Renovation
In the event the Community is under construction or renovation, this clause 27 applies.
(a) Stay Away from Construction Areas: The Renter agrees to observe all warning signs and blockades. The Renter agrees to stay away from the construction areas and shall not climb on or enter onto scaffolding or other construction equipment at any time. The Renter acknowledges there may be construction debris, trip hazards, and uneven surfaces. To the extent permitted by Law, construction crews may work throughout the days to complete construction.
(b) Machinery and Equipment: The Renter acknowledges that the construction areas will have machinery and equipment to be used by authorised personnel only and entry into those areas by the Renter, or any Visitor is strictly prohibited.
(c) Minor Disturbances: The Renter acknowledges that the construction/renovation may cause noise, dust, and minor disturbances to the egress/ingress on or about the Community and minor disturbances to the quiet and enjoyment of the Premises.
(d) Amenities May Be Unavailable: The Renter agrees that the Amenities or other Common Areas may be unavailable for use by the Renter or any Visitor during the period of construction.
28. Prevention of Mould
The Renter agrees not to conduct any mould or other environmental testing of the Premises without giving the Rental Provider at least 72 hours advance written notice to enable the Rental Provider to have a representative present during testing.
29. Fire/Freezing Weather/Floods/Other Emergencies
Emergency situations may occur during the Renter's residency. The Renter is responsible for the Renter's own safety and the safety of any Visitor. The Renter should look to the proper authorities for any assistance when needs exceed the Renter's abilities. Please note the following regarding certain emergency situations.
29.1 Fire Hazards
The Renter must:
(a) follow fire safety and fire safety regulations while in the Premises and Community;
(b) ensure that no flammable or combustible objects/substances are stored on patios, balconies, under stairwells, in the Renter's car parking or storage space and are not within 30 inches of an item which produces heat (water heater, furnace, stove, oven, candle, curling iron, etc.);
(c) ensure that items which require an open flame to operate or which produce heat (e.g., Bunsen burners, sterno/canned heat, lighted candles, alcohol burners, heating elements, irons, curling irons, halogen bulbs, stove, oven) are supervised at all times during use and are never left unattended;
(d) not obstruct or use the driveways, sidewalks, entry passages, stairs, breezeways, courtyards, or halls of the Community for any purpose other than ingress or egress;
(e) not use, store or possess fireworks inside the Premises or anywhere within the Community; and
(f) not charge e-bikes or e-scooters in the Premises.
29.2 Fire Alarms
In the event renters are given procedures for fire alarms, the Renter must adhere to all procedures and the Renter must:
(a) not tamper with, interfere with, or damage any alarm equipment and/or installation;
(b) be careful near fire sprinkler heads so as not to falsely trigger or activate them;
(c) not falsely activate a fire alarm; and
(d) only use extension cords which are compliant with the relevant Australian Standards and may not place them under floor coverings or furnishings and may not secure them by penetrating the insulation of the Premises.
29.3 Floods
If heavy rain, storms or flooding is forecast, the Renter must:
(a) not put tape on the windows unless directed by the Rental Provider;
(b) unplug all appliances and televisions; and
(c) not plug appliances back in until the water completely recedes and the Rental Provider gives the Renter permission.
30. Data and Communication
(a) The Renter understands and accepts that the Rental Provider may collect, retain, use, transfer, and disclose personal information of the Renter in accordance with the Act.
(b) The Renter may review the privacy policy of the Rental Provider at https://www.greystar.com/privacy.
31. Conduct
(a) The Renter agrees to communicate and conduct themselves at all times in a lawful, courteous, and reasonable manner when interacting with the Rental Provider, the Rental Provider's employees, agents, independent contractors, and vendors, other renters, guests or invitees, or any other person in the Community.
(b) The Renter agrees not to engage in any abusive behaviour, either verbal or physical, or any form of intimidation or aggression directed at the Rental Provider, the Rental Provider's employees, agents, independent contractors, and vendors, other renters, guests or invitees, or any other person in the Community.
(c) If requested by the Rental Provider (acting reasonably), the Renter agrees to conduct all further business with the Rental Provider in writing.




